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Frequently Asked Question
Upon placing your order, we will process and ship your package within 48 hours. You can expect to receive an email containing your tracking number once your package has been dispatched. In the event that you haven’t received your tracking number after 48 hours, kindly check your spam folder. If you do not find the email in your spam folder, please feel free to reach out to us at hello@moonbrewmagic.com for further assistance.
We welcome returns for any product purchased within the past 30 days. Prior to returning an item, please ensure it remains undamaged and unused. To begin the return process, kindly reach out to us at hello@moonbrewmagic.com.
You can make changes or cancel your order before it has been shipped. Our standard processing time is typically within 48 hours. Please reach out to us as soon as possible at hello@moonbrewmagic.com to request any modifications or cancellations.
Yes, all our products are authentic, locally sourced or handmade in USA.
For any wholesale inquiry, please contact us at hello@moonbrewmagic.com
If you receive a damaged or defective item, please contact us at hello@moonbrewmagic.com with picture of the product purchased.
